System takeover
We take over software we didn’t write – and keep it running
Maybe your last developer went quiet. Maybe the person who built it left years ago. Maybe it works, but nobody dares touch it. Whatever brought you here, taking over someone else’s system is one of the things we do best – and have done, again and again, since 2004.
Is this you?
You’ll recognise some of this
You don’t need everything below to be true. One is usually enough.
- Your current support falls short of what you were promised – or what your SLA says.
- The team that built your system is no longer available, responsive, or willing.
- Nobody documented how it works, and the people who knew have moved on.
- You’ve inherited a codebase and you’re not sure what state it’s in.
- Something needs changing, and you have no one to change it safely.
What we do
How we approach it
1. Audit and baseline
We evaluate the software, the infrastructure and the processes around it, and establish a clear picture of what you’ve actually got. You get a transparent report: what’s healthy, what’s at risk, and what needs attention first.
2. Take control
We bring the source code, the deployment pipelines, the hosting and any third-party licences under your control – not ours, and not anyone else’s. You should own your system outright, and we make sure you do.
3. Stabilise
We resolve the urgent problems first – the bugs left behind, the things that break – and get the system back to the service level you need, against an agreed SLA.
4. Document and improve
We write down what was never written down, introduce a proper business-analysis process where one is missing, and put you on a footing where change is safe and planned rather than risky and reactive.
5. Run it, or hand it back
From there, we either look after the system for you as a managed service, or get your own team back in a position to run it themselves. Your choice.
The technologies we take on
We’ve adopted systems in a wide range of stacks. Recent takeovers have involved .NET Core / .NET, Angular, the ABP.io framework, Azure, SQL Server and React – but the point of this service is that we’re comfortable learning whatever your system is built in.
Proof
Related work
Reeson Care Homes
Reeson Care Homes needed a new partner to take over a complex, business-critical piece of software at short notice – and one who could not only keep it running but bring it thoroughly up to date.
SEMPX / SEMP
SEMP needed a new partner to take over the maintenance and ongoing development of SEMPx – a highly complex, large-scale platform for managing major engineering projects. We got up to speed fast, took control of the infrastructure and licensing, and became the team that keeps it running and moving forward.
FAQ
Common questions
Send us your system
Tell us what you’ve got and what’s going wrong. We’ll take a proper look and tell you honestly what it needs – whether that’s a rescue, a modernisation, or just a reliable team to keep it running.
Or call us on 020 3433 1452
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