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Case study – Retail / jewellery

From one rebuild to a consolidated multi-site e-commerce partnership

Jewellery Cave – an established London fine and pre-owned jewellery business – came to us at the end of 2023 with a site that had stopped bringing in business. We rebuilt it, and the relationship grew from there.

Services
Websites & e-commerce · Support & maintenance
Sector
Retail / jewellery

The challenge

Jewellery Cave’s Cash for Gold website had stopped performing – it was no longer bringing in new business. They needed it rebuilt, quickly. What began as one urgent rebuild turned into an ongoing relationship as they saw what a reliable web partner could do.

What we did

We rebuilt the Cash for Gold site first. Since then, Jewellery Cave have asked us to take over maintenance of their main Jewellery Cave store, and to migrate products from their separate wedding-rings and diamond-bracelets sites into that single store – simpler for them to manage, better for their customers. More recently we’ve built an eBay integration API to extend their reach, and designed completely new versions of all three of their main sites – including the Cash for Gold and Cash for Diamonds websites – now going into production.

The outcome

Jewellery Cave now run on a consolidated, well-maintained set of sites with new designs and marketplace integration, looked after by the team that built them. A struggling site became the start of an ongoing partnership.

Tell us what’s not working

A 30-minute call, no pitch deck. Bring us a problem, a half-built system, or a platform you’ve inherited and can’t quite tame. If we’re not the right people for it, we’ll tell you – and point you to someone who is.

Or call us on 020 3433 1452